Contact

If you have a question about Next Trains, need support, or want to contact us about privacy, please email support@nexttrains.co.uk.

This address can be used for general app support, bug reports, and privacy-related enquiries.

Before getting in touch

If you are reporting a problem, it helps if you include a short description of what happened, what you expected to happen, and the version of the app you were using.

Please do not send passwords, payment information, or other sensitive personal information by email.

Response times

We will try to respond as soon as reasonably possible, but response times may vary depending on the volume of enquiries.